Mobility for All (M4A)

General Terms and Conditions of Use

These General Terms and Conditions of Use (the “Agreement”) are a contract between the individual

whose name appears in the signature block below (the “Participant”, “you”, or “your”) and Mobility

for All, its business partners, and its affiliates (collectively, “M4A,” “we”, “our”, or “us”). The terms and

conditions provided in this Agreement apply to your use of vehicles in the M4A carsharing program

(the “Vehicles”) and any other services, applications, or features offered by M4A (collectively, the

“Program”). This Agreement includes the section below entitled “WAIVER OF RIGHT TO SUE AND

M4A LIABILITY/LIMITATION ON LIABILITY”, as well as the M4A Carshare Handbook and the Rate

Sheet, all of which are incorporated herein by reference. From time to time, we may update this

Agreement, including any such updated terms when they are posted on the M4A website.

the M4A Carshare Handbook and the Rate Sheet, and you will be bound by

YOU MUST READ THIS AGREEMENT CAREFULLY BEFORE USING THE PROGRAM,

ESPECIALLY BECAUSE IT CONTAINS IMPORTANT INFORMATION, INCLUDING TERMS

THAT MAY AFFECT YOUR LEGAL RIGHTS, SUCH AS WAIVING YOUR RIGHT TO SUE. YOUR

USE OF ANY VEHICLES SIGNIFIES ACCEPTANCE OF THIS AGREEMENT AND ANY

AMENDMENTS THERETO.

By applying to use any Program services, you expressly acknowledge that you have had an

opportunity to review this Agreement and all other documents incorporated by reference in full and

to consult advisors (including your attorney) as you may determine appropriate, and you agree to be

bound by the terms of this Agreement. If M4A accepts your application, the terms of this Agreement

immediately constitute a binding contract. You acknowledge that you have received and read a copy

of the M4A Carshare Handbook and agree to observe and be bound by it, including any amendments

to it. You confirm that you have not relied on any advice, information, representation, assertion,

guarantee, or warranty provided to you by M4A, or any collateral contract or other assurance, except

those expressly set out in this Agreement.

You further agree that before being allowed to operate M4A Vehicles, you will complete a M4A

orientation explaining details of the Program and answering any questions you have about this

Agreement.

Eligibility

In order to qualify for initial and continuing participation in the Program, you understand and agree

that M4A, the Program, its insurers and agents, or any other third party who needs access to your

driving history in order to facilitate your participation in the Program, may check your driving history.

You agree to provide M4A, its insurers, agents, or any other third party any authorizations or

information necessary to enable them to access your driving record. M4A, its insurers, and agents,

regardless of whether your application is approved, will retain the information solicited for the

Program in connection with the approval process. Approval of your use of Vehicles is entirely within

the discretion of M4A, and approval can be withheld or revoked, and this Agreement terminated, at

any time and for any lawful reason. You warrant that you have held a valid Washington State driver

license or a valid driver license from another state with a driving history of at least two (2) consecutive

years. You further warrant that you will notify M4A immediately in the event your license is revoked,

suspended, or expired. In the event you fail to report such revocation, suspension, or expiration of

your driver license, M4A has the right to immediately terminate, upon written notice, this Agreement

and all documents incorporated by reference herein.

Your eligibility to participate in the Program will be conditioned on:

• Your age. Participants shall be between 21 and 79 years of age, unless otherwise exempted

by any supplements to this Agreement.

• The number and type of moving and non-moving violation citations you have received and the

number and type of automobile accidents in which you have been involved during the past

three (3) years.

• Absence of any moving violations related to driving under the influence (“DUI”) within the past

four (4) years. Any DUI conviction during this time precludes a Participant from participating in

the Program.

• Absence of any major moving violations within the past four (4) years. Any major moving

violations during this time period precludes a Participant from participating in the Program.

You agree to disclose, in writing, any accidents, moving or non-moving violation citations, or moving

violations related to DUI that occur during the term of Program participation, whether or not they

occur while you are driving a M4A Vehicle. If it is found that you have been involved in such violations,

M4A has the right to terminate your participation or application. Any moving violation related to DUI

occurring during the term of your participation will result in the immediate termination of participation

in the Program.

Payment

You agree and understand that M4A will check your driving records and charge you a one-time sign-

up fee not to exceed $25 to determine your eligibility. You acknowledge that this one-time registration

fee will not be reimbursed, even in the event that you are not accepted into the Program. You agree

that M4A may charge an annual renewal fee not to exceed $15 to determine if there has been any

change to your eligibility.

In consideration for your participation in the Program, you agree to pay M4A the monthly access fee

and usage rates as listed on the Rate Sheet and acknowledge that these charges can be amended

by M4A from time to time with or without notice and agree to be bound by any amendments to the

Rate Sheet. M4A will make reasonable attempts to inform Participants of any pending changes to

these rates by posting the revised Rate Sheet on the M4A website.

You hereby authorize M4A to electronically deduct all usage charges that you incur at the time of

reservation using the designated credit or debit card, as well as any applicable membership fees,

access fees, damage pool fees, toll or similar charges incurred while you are using a Vehicle, and

other fees and penalties. All payments made by you are final and non-refundable, unless otherwise

determined by M4A. M4A will provide you with an electronic receipt for each such transaction.

You are solely responsible for the insurance deductible of up to $5,000 for damages in cases

in which the insurance adjustment process has determined you are wholly or partially

responsible. In any case in which your driving was negligent, careless, reckless, or illegal,

M4A may require you to pay higher deductible amounts and other costs arising out of your

driving. You are also solely responsible for all damages not covered by insurance. You

hereby authorize M4A to charge the card that you have placed on file with the Program for all

of the costs described in this paragraph.

You agree that M4A may assess you for any outstanding fees and/or charges that you incur, using

your card on file, during the term of this Agreement and for up to 60 days following expiration or

termination of this Agreement by either party. If there are late payments or insufficient funds to pay

any amounts you owe, you are responsible for payment of fines as described in this Agreement or

Program documents. M4A has the right to pursue legal action against you for any unpaid charges,

fines, fees, and any costs that we incur in recovering these amounts from you.

M4A has the right to restrict your access to Vehicles if any usage charges, as well as any applicable

Membership fees, access fees, or toll or similar charges are not immediately paid when due.

Termination of your Participation by M4A

M4A may immediately terminate this Agreement upon written notice to you, if:

(1) (2) Any moving violation related to DUI occurs during the term of your participation;

Any breach of this Agreement, and all documents incorporated by reference, including the

M4A Carshare Handbook, occurs by you; or

(3) You fail to immediately report any suspension, revocation, or expiration of your driver license.

M4A has the right to terminate your participation in the Program if any usage charges that you incur

at the time of reservation, as well as any applicable Membership fees, access fees, toll or similar

charges, or late fees incurred while you are participating in the Program are not resolved within 14

calendar days of M4A’s notice to you.

Cancelation of Participation by You

You may cancel your participation in the Program at any time and for any reason by providing written

notice to M4A.

Use of Vehicles

If your application is accepted, M4A will, subject to all the terms and conditions in this Agreement,

provide you with access to Vehicles, and pay for Vehicle-related expenses such as tires, insurance

(excluding the deductible), and repairs. M4A will insure the Vehicles under a comprehensive

insurance policy, the details of which are available from the Program.

You are the only person authorized to operate the Vehicles.

While using the Vehicles, you are responsible for their maintenance and safety. You shall perform

a visual inspection of the exterior and interior of the Vehicle prior to use and upon return of

the Vehicle, and it is your responsibility to ensure the Vehicle is plugged in and charging at

the conclusion of the rental. You must report any cosmetic, safety, and maintenance issues

to M4A immediately through the M4A Program mobile app. M4A will endeavor to keep the

Vehicles clean and well-maintained and will periodically inspect the Vehicles. However, M4A does

not make any representations or warranties as to the fitness or condition of any Vehicle and is not

responsible for defects that occur while a Participant is using a Vehicle.

You are responsible for ensuring the safe operation of any Vehicle that you drive. You shall disclose

to M4A at the time of occurrence or as soon as reasonably possible any property damage, accidents,

moving violation citations, or other citation (including parking tickets) arising out of your operation of

Vehicle. You acknowledge sole responsibility for any such citations and agree to pay any fines

arising from those citations. You shall operate all Vehicles and accessories, as well as any of your

equipment that you use in connection with operation of the Vehicles (including, without limitation,

child seats, booster seats, etc.), strictly in accordance with the manufacturer’s instructions, including

those provided in the Vehicle’s Owner’s Manual, and in compliance with all applicable laws,

regulations, ordinances, and other legal requirements.

You agree that Vehicles shall be used only in connection with legal activities. You agree to abide by

the terms of any additional agreement made by you and M4A from time to time governing the use of

a particular Vehicle (such as the ADA Vans).

You shall secure the Vehicle against theft, vandalism, or improper use by others, including closing

all windows and sunroof, and ensuring all doors, windows, and the trunk are locked when you leave

the Vehicle during a stop or at the end of your trip.

You shall return the Vehicle when due and in approximately the same condition of cleanliness as

when first reserved. You acknowledge that M4A may assess fees and/or penalties in connection with

your failure to abide by these terms of use, including any cleaning fees necessitated by your use of

the vehicle.

You accept responsibility for paying all costs, fines, and fees that M4A assesses or that you

are otherwise responsible for as described in this Agreement, including the M4A Carshare

Handbook and other documents incorporated by reference.

M4A IS NOT RESPONSIBLE FOR ANY LOST, DAMAGED, OR STOLEN PERSONAL

BELONGINGS LEFT IN OR ON A VEHICLE AT ANY TIME.

Disclaimer of Warranties

THE PROGRAM AND THE VEHICLES ARE PROVIDED “AS-IS.” TO THE MAXIMUM EXTENT

PERMITTED BY LAW, M4A, ITS AFFILIATES, BUSINESS PARTNERS, CONTRACTORS, AND

AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS, IMPLIED, OR

STATUTORY. M4A SPECIFICALLY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED

WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND NON-

INFRINGEMENT, AND MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE, WITH

RESPECT TO THE AVAILABILITY, PERFORMANCE, SAFETY, OR RELIABILITY OF THE

VEHICLES, THE PROGRAM MOBILE APP, THE WEBSITE, OR ANY OTHER PROGRAM

SERVICES, INCLUDING THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE VEHICLES, THE

PROGRAM MOBILE APP, THE WEBSITE, OR ANY OTHER PROGRAM SERVICE REMAINS

SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

Your Indemnification

To the fullest extent permitted by law, you hereby agree to indemnify, defend, and hold harmless

M4A, its affiliates, business partners, members, employees, contractors, Board of Directors, officers,

agents, and volunteers (collectively, the “Indemnitees”) from and against any and all liabilities,

actions, damages, demands, costs, and expenses (including reasonable attorneys’ fees) asserted

against one or more Indemnitees by a third party (collectively, the “Liabilities”), arising out of your

use of a Vehicle or other Program services and/or your breach of this Agreement (or any documents

incorporated by reference); including in each case any Liability related to personal injury, death,

property damage, or other loss, except to the extent that any Liability arises out of the gross

negligence or willful misconduct of a M4A Party.

Other Terms

This Agreement shall be governed by and construed in accordance with the laws of the State of

Washington applicable to contracts made and performed in this state. If any provision of this

Agreement is held by a court of competent jurisdiction to be contrary to law, and such provision is

severed from this Agreement, the remaining provisions shall continue in full force and effect.

This Agreement, including the documents incorporated by reference, is intended by the parties as a

final expression of their Agreement and a complete and exclusive statement of the terms thereof.

All provisions of this Agreement that by their terms require performance by one or both parties

following expiration or termination of this Agreement shall survive such expiration or termination,

including without limitation the Sections entitled “Disclaimer of Warranties”, “Your Indemnification”,

“Other Terms”, and “WAIVER OF RIGHT TO SUE AND M4A LIABILITY/LIMITATION ON

LIABILITY”.

WAIVER OF RIGHT TO SUE AND M4A LIABILITY/LIMITATION ON LIABILITY

YOU WAIVE AND DISCHARGE, ON BEHALF OF YOURSELF AND YOUR HEIRS AND NEXT OF

KIN, ANY AND ALL RIGHTS YOU HAVE TO SUE OR MAKE CLAIMS AGAINST M4A, ITS

AFFILIATES, BUSINESS PARTNERS, MEMBERS, EMPLOYEES, CONTRACTORS, BOARD OF

DIRECTORS, OFFICERS, AGENTS, AND VOLUNTEERS (COLLECTIVELY , THE “M4A

PARTIES”) FOR ANY AND ALL CLAIMS, DEMANDS, DAMAGES, OR LOSSES ON ACCOUNT

OF INJURY OR LOSS, INCLUDING DEATH, BODILY INJURY, OR DAMAGE TO PROPERTY , AND

WHETHER DUE TO NEGLIGENCE OR OTHERWISE, ARISING OUT OF OR IN CONNECTION

WITH THE FOLLOWING: (1) THE CONDITION OR FITNESS OF A VEHICLE, INCLUDING ANY

MALFUNCTION OR DEFICIENCY, (2) VEHICLE WARRANTY ISSUES (E.G., ANY BREACH OF

WARRANTY OR OTHER OBLIGATION BY ANY MANUFACTURER OR OTHER THIRD PARTY

ASSOCIATED WITH THE VEHICLE), (3) VEHICLE AVAILABILITY (E.G., A VEHICLE NOT BEING

AVAILABLE OR RETURNED WHEN IT WAS SUPPOSED TO BE), (4) ANY BREACH OF

CONTRACT, (5) ANY TORT, INCLUDING NEGLIGENCE, OR (6) ANY ACTION OR INACTION OF

A M4A PARTY . NOTWITHSTANDING THE FOREGOING, THIS WAIVER OF LIABILITY SHALL

NOT APPLY IN THE CASE OF GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF A M4A

PARTY.

YOU AGREE THAT NO M4A PARTY WILL BE LIABLE FOR ANY LOSS OF USE, REVENUE, OR

PROFIT, OR INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, OR

CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS, DATA, OR GOODWILL, SERVICE

INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES), WHETHER BASED ON

WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY

OTHER LEGAL THEORY, EVEN IF THEY WERE ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE FOLLOWING: (1) THE

PROGRAM, (2) INABILITY TO USE THE PROGRAM OR A VEHICLE, OR (3) THIS AGREEMENT

AND ALL DOCUMENTS INCORPORATED HEREIN BY REFERENCE.

EXCEPT FOR OUR OBLIGATIONS UNDER THIS AGREEMENT TO PAY AMOUNTS TO

APPLICABLE PARTICIPANTS, INCLUDING UNDER AN APPLICABLE INSURANCE POLICY, IN

NO EVENT WILL THE M4A PARTIES' AGGREGATE LIABILITY ARISING OUT OF OR IN

CONNECTION WITH THIS AGREEMENT OR YOUR PARTICIPATION IN THE PROGRAM,

EXCEED THE GREATER OF (1) THE AMOUNTS YOU HAVE PAID OR OWE FOR

PARTICIPATION IN THE PROGRAM IN THE TWELVE (12)-MONTH PERIOD PRIOR TO THE

EVENT GIVING RISE TO THE M4A PARTIES' LIABILITY, OR (2) FIVE HUNDRED DOLLARS (US$

500).

THE ABOVE WAIVER AND LIMITATIONS OF LIABILITY PROVISIONS ARE FUNDAMENTAL

ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN M4A AND YOU. THEY SHALL APPLY

TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND ANY ASPECTS OF THEM THAT ARE

DEEMED VOID OR UNENFORCEABLE SHALL BE SEVERED WHILE LEAVING THE

REMAINDER IN EFFECT.

Rev: 9/11/26